Device Reset

Device reset helps restore the device setting to factory setting, and clear unneeded history data stored in device memory (e.g., test data). You can perform this operation any time you want to have a fresh start of the device. This operation can be done when a device is either On or Off.

Note

1. Factory setting is NOT the standard or recommended setting for each device model. You MUST perform setting delivery after device reset.
   
2. Reset is only supported on a device with the latest firmware. If you encounter an error message, please do firmware upgrading.

Before you start, make sure that Your phone's Bluetooth is enabled and the App is allowed to use Bluetooth.

Steps

1. Log in to your account and tap the INTELINK icon at the bottom center.
   The App starts scanning for nearby devices. Devices detected by INTELINK are highlighted in the device list, while undetected devices are gray.

   

2. Tap on a device, then tap Device reset.

   

   To select multiple devices, tap and hold for 2 seconds to enable the multi-selection. Select the devices and then tap Next to proceed.

   

3. Tap Reset to start the reset process.

The App will connect to the devices one by one to start the reset process.

After the reset is done, you can choose to turn on the device and deliver the settings if necessary, following the instructions on the screen.